Privacy Policy

1. Your data

To provide you with the services of runmate we collect the following information with your consent:

• Your email address, name and login details that you provide when registering.
• Data that you directly input into runmate related to you exercise regime.
• Activity data from Strava, Whoop, Oura, Fitbit and Polar that you authorise runmate to import.
• The features that you have used in order to provide you with a better user experience.

We will continue to process and store your information under this basis until you withdraw consent or it is determined your consent no longer exists. Should you wish to withdraw your consent you can contact us via contact@runmate.ai.

2. Use of your email address

We will not share your email address with third parties. We will only use it ourselves to send relevant emails relating to your use of runmate.

3. Google Analytics

Your visits to runmate and the pages that you view are tracked in an anonymised fashion using Google Analytics. This is to allow us to understand how our visitors are collectively using the site and optimise the features and user experience accordingly. No personally identifiable information is included in what we track. For more information see Google's Privacy & Terms.

4. Contact us

For any questions or clarification regarding your privacy or use of your data, or if you need to complain about the way your information is being used by runmate, please email contact@runmate.ai.

5. Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our App, register on the App, and in connection with other activities, services, features, or resources we make available on our App. Users may be asked for, as appropriate, name, email address, and other relevant information. Users may, however, visit our App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain App-related activities.

6. Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the type of device and technical information about Users means of connection to our App, such as the operating system and the Internet service providers utilized and other similar information.

7. How We Use Collected Information

• To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App.
• To improve our App: We continually strive to improve our App offerings based on the information and feedback we receive from you.
• To send periodic emails: We may use the email address to respond to User inquiries, questions, and/or other requests.

8. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App.

9. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

10. Changes to This Privacy Policy

We have the discretion to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our App. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

11. Your Acceptance of These Terms

By using this App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.